Technical Support

Hopefully this page will help you resolve any technical or billing queries you may have.  However, if your point is not addressed below, please us the form at the bottom of this page to submit your problem and we will get back to you ASAP.


How do I Join?

Follow the instructions on this page.

Videos won’t play

Videos won’t download

We recommend VLC Media player, and all videos have been tested and play with this software.

If you don’t have VLC Media player, you can download it from here.

How do I cancel?

All memberships are managed by our billing agent CCBill.

[contact_bank form_id=1]

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